Gold Coast Health has changed the way they manage referrals. Smart Referrals is now the preferred method of making a referral into Gold Coast Health outpatient clinics for practices using Medical Director and Best Practice.
The new platform provides all the criteria required for the specialty clinic and allows documents to be attached and sent with the referral. You can also track the referral status and receive more communications via electronic transmission.
Nurse Practitioners and Midwives in general practice, who have a provider number, can also use Smart Referrals.
You can view information and resources on Smart Referrals the Queensland Health website.
If you have not had Smart Referrals installed, please contact our General Practice Liaison Unit who can assist you with installation and training GCGPLU@health.qld.gov.au
For practices using clinical software that is not compatible with Smart Referrals, alternative methods for sending referrals include:
Please refrain from emailing any referrals to Gold Coast Health, as this process is no longer supported.
Urgent referrals should always be marked as such so they can be prioritised.
Please note: Never open referral templates outside of clinical software as this may corrupt the files. Download the .rtf referral templates to your computer then import into your clinical software.
Kalwun Social Health Team Initial Referral Form (03/2019)
Krurungal Referral Form(08/2018)
Lives Lived Well – Self Referral
Lives Lived Well – Service Provider Referral
QuIHN Referral Form (V.05 – 22/11/15)
Best Practice (06/2021)
GP Complete (06/2021)
Medical Director (06/2021)
ZedMed (06/2020)
Please click here to download the most up-to-date Health Assessment Templates from the Children’s Health Queensland Hospital and Health Service website.
Health Assessments Templates are available via PDF or imported to your medical practice software.
General practitioners using the following practice software can complete an AEFI directly though their practice software and submit it to Queensland Health via Medical-Objects (QHEALTH, Prevention Division PQ4000000B5).
Please click on the hyperlink to for instructions on how to install the relevant templates.
Best Practice (08/21) – Instructions for Best Practice
Medical Director (08/21) – Instructions for Medical Director
Best Practice (V1.0 – 26/11/18)
Genie (V1.0 – 26/11/18)
GP Complete (V1.0 – 26/11/18)
Medical Director (V1.0 – 26/11/18)
ZedMed (V1.0 – 26/11/18)
Please ensure to download any referral practice software templates into your software before opening them.
Please note all patients being referred for COVID Injectable Therapeutics must:
Patients who develop red flag symptoms should be considered for referral to the Emergency Department.
Please send COVID Injectable Therapeutics referrals:
By Medical Objects to
QHEALTH GOLD COAST UNIVERSTY HOSPITAL – OUTPATIENT BOOKINGS AND REFERRALS GQ42150009Z or via fax on 07 5687 4497
Best Practice – Updated 24/07/2023
Medical Director – Updated 24/07/2023
ZedMed – Updated 24/07/2023
COVID Injectable Therapeutics Referral Guideline – Updated 24/07/2023
Best Practice (V2.0 – 10/2024)
Word (V2.0 – 10/2024)
Medical Director (V2.0 – 10/2024)
ZedMed (V2.0 – 10/2024)
PDF (V2.0 – 10/2024)
Best Practice (V1.0 – 11/2023)
Word (V1.0 – 08/2023)
Medical Director (V1.0 – 11/2023)
ZedMed (V1.0 – 11/2023)
PDF (V1.0 – 08/2023)
For all PHN Funded Mental Health Programs
Best Practice (V1.0 – 07/2023)
Word (V1.0 – 07/2023)
Medical Director (V1.0 – 07/2023)
ZedMed (V1.0 – 07/2023)
Best Practice (V1.0 – 11/2018)
Genie (V1.0 – 11/2018)
GP Complete (V1.0 – 11/2018)
Medical Director (V1.0 – 11/2018)
ZedMed (V1.0 – 11/2018)
Best Practice (V1.0 – 07/2023)
Medical Director (V1.0 – 07/2023)
ZedMed (V1.0 – 07/2023)
Word (V1.0 – 07/2023)
Best Practice (V1.0 – 07/2024)
Medical Director (V1.0 – 07/2024)
ZedMed (V1.0 – 07/2024)
Best Practice (2022)
Medical Director (2022)
ZedMed (2022
Best Practice (2019)
Genie (2019)
GP Complete (2019)
Medical Director (2019)
ZedMed (2019)
Word (V4.0 – 02/07/18)
Best Practice (Nov 2015)
Genie (Nov 2015)
GP Complete (Nov 2015)
Medical Director (Nov 2015)
ZedMed (Nov 2015)
Best Practice (2019)
Genie (2019)
GP Complete (2019)
Medical Director (2019)
ZedMed (2019)
Word (V4.0 – 02/07/18)
Child Protection Unit PDF Information Sheet
See Paediatric Medicine for referral template.
GPs and private health care providers
The following templates can be downloaded to your medical practice software and transmitted electronically via Medical Objects, Health Link or other secure email networks; printed; faxed or mailed. Please ensure you read the importing instructions (PDF, 612KB) before installing these templates.
General practitioners, paediatricians and other referrers should use the following form for all referrals to the Queensland Children’s Hospital (formally known as Lady Cilento Children’s Hospital).
Best Practice (V4 – 09/2020)
Genie (V4 – 09/2020)
GP Complete (V4 – 09/2020)
Medical Director (V4 – 09/2020)
ZedMed (V4 – 09/2020)
Word (V4 – 09/2020)
PDF (V4 – 09/2020)
QPMS General Practitioner Referral Form (DOCX 92 kB).
Best Practice (October 2023)
Medical Director (October 2023)
ZedMed (October 2023)
Best Practice (02/2021)
Medical Director (02/2021)
ZedMed (05/2021)
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